Contact

Contact / Support

Use this page to contact StoryTimeWithYou support. Support is currently handled by LessonHatch at support@lessonhatch.com.

Last updated: May 17, 2026

Contact: support@lessonhatch.com

Main contact

Email support@lessonhatch.com. This inbox currently supports both LessonHatch and StoryTimeWithYou.

Include the email address associated with your account and a short description of what you need so the request can be handled efficiently.

Use this contact for account help, billing, cancellation, refunds, privacy, data deletion, parent safety, content concerns, and product support.

What to include

For account or story issues, include the page you were using, what you expected to happen, and any visible error text.

Do not send passwords, one-time codes, API keys, or payment card details in support email.